Appointments

Referrals

Referrals are received from all GP practices in Waltham Forest.

All our clinics are directly bookable electronically. If unable to book appointments electronically, referrals can be e-mailed to wfccg.csc@nhs.net

Private Treatments

Even though we are primarily an NHS service  we can offer our services to private patients. Please enquire by calling 020 8430 7675 and ask for Mrs C Khan

Communication with Our Patients

Text Messaging Service

Please provide us with your mobile number. The aim of this service is to help remind patients about their appointments.

We will send you your appointment details or reminders without disclosing any confidential information.

When we receive your test results it may be necessary to get in touch with you as a matter of urgency and therefore it’s important for all patients to provide us with their up to date contact details.

You can also email us on wfccg.csc@nhs.net or telephone 020 8430 7675.

Telephone Consultations /Test Results

Our admin staff do not give out test results.

If you wish  to enquire about your test results or wish to speak with a clinician please leave your details and a brief message with one of our administrators. One of the clinicians will get back to you.

Changing/Cancelling Appointments

If you need to change or cancel an appointment for any reason, please contact our Administration Team on 020 8430 7675 between 9am and 6pm, Monday to Friday. If you are unable to get through, there is a voicemail service.  We aim to respond to all messages within 24 working hours.

Please allow at least 3 working days’ notice when cancelling or changing an appointment so your appointment can be given to another patient.